We do not do severe de-matting. De-matting is painful and inhumane. If a dog comes in severely matted, the only humane option is to clip the dog short. We will advise the client about an appropriate grooming schedule to avoid the problem in the future.
Matting can get out of control for a variety of reasons. If your dog gets wet frequently without being brushed, gets snow stuck to the coat, has parasites or skin conditions that cause the them to scratch or rub, or harnesses or collars left on for long periods. Coat change from puppy to adult coat, usually at 8 – 12 months of age, can also cause matting. Please have your dog groomed regularly and brush it at home between grooming appointments to avoid severe matting, and if you see your dog scratching or notice any evidence of fleas or other parasites, treat with products from the veterinarian.
Here is a video to show the difference between top brushing, which can leave some hair un-brushed, and thorough brushing.
We do not enjoy doing overhaul grooming, and your dog will be healthier and happier if its coat is cared for regularly.
Here are some photos of severe matting and the resulting very short trim. It is very uncomfortable for the dog to be severely matted.







