March 10, 2021 Update:
Hours are Tuesday - Saturday, by appointment only.
Our scheduling is very different as we will need to control traffic. We stagger drop off and pick up times . That means that we need you to be right on time, not early or late, to help us keep people apart, and that we will need you to pick your dog up at the pick up time that we give you when you drop off. This is also important because there are dogs in the entry way pen after drop off and before pick up, so we can't let people in with a dog if someone else's dog is in the pick up / drop off holding area.
Absolutely no drop ins for anything for the duration of the global pandemic.
Nail Trimming only service suspended for now. We realize that this is inconvenient, however with the way we are scheduling to contactlessly hand off grooming dogs with appointments now, it's impossible to have drop ins. Grooming dogs are left in a holding pen in the entry for us to bring into the work area after the owner leaves. Grooming dogs have a scheduled pick up time and are waiting in the entry at that time for their owners. We can't have other dogs going through the entry way at the same time for nails. We did try nail trims by appointment for about 6 months and for a lot of reasons, it wasn't working very well. As the Province slowly starts to remove restrictions, we ask that you be patient. We will not be offering the a la carte nails service until the vaccine rollout is much, much further along and the covid situation / required protocols have significantly changed.
Door will be locked at all times. You will need to be buzzed in, and only those people with appointments will be allowed into shop, and we ask that unless assistance is required only one person at a time be in the shop. If you need to talk to us, call. We may not answer the phone if we have our hands full, but if you leave a message, we will call you back when we can.
Please be kind. We know the pandemic is frustrating and dragging on. It's hard for us too, and costly. We are doing the best we can in a historic situation to keep our clients and ourselves safe. Since we have completely changed how we schedule and work, and are working at reduced volume to allow time for airing out and cleaning of our shop and entry area between clients, our revenue has decreased significantly. However we feel that we need to take every measure possible to keep everyone safe.
You must wear a non-vented mask over nose and mouth when you are in our shop as you are entering a small space, and masks can help prevent the spread of Covid-19. Thank you!